Terms and Conditions (long-term placement/upfront fee)

Recitals

WHEREAS the Client requests that the Agency provides the Client with professional, skilled and appropriate labour in the general fields of childcare and housekeeping within the Client's home environment, in the form of a Kaya Nanny (the Kaya Nanny); and

WHEREAS the Agency is able and willing to provide the services as requested by the Client;

The Agency and the Client hereby agree to the following terms:

 

Terms

 

1     Services

1.1The Agency provides a service in the form of the Kaya Nanny, who undertakes a combination of childcare and housekeeping. Tasks are completely Client dependant. They may include but are no means limited to the following; childcare, shopping, cooking, pet sitting and laundry.

1.2The Agency agrees that the charges will not exceed the rates established in this agreement.

1.3The Agency agrees that the fee all charges for the finding, screening, placement and ongoing management of the Kaya Nanny.

1.4All Kaya Nanny employment decisions lie with the Client, the Agency solely acts as an introduction and management agent between the Client and the Kaya Nanny.

1.5The Kaya Nanny is employed by the Client.

 

2       Fees

2.1For services provided by the Agency to the Client pursuant to this Agreement, the Agency shall be paid: = (8 x the Kaya Nanny weekly salary)

2.2The Client will be charged once a contract between the Client and Kaya Nanny has been agreed and payment must be made within fourteen (14) days to avoid additional charges and possible suspension of services.

2.3If the Client exceeds the fourteen (14) day payment terms then an additional 10% charge will be added for each week the payment is late, to a maximum of four (4) weeks, after which the Kaya Nanny will be withdrawn until the payment is received.

2.4The Client will also be charged an initial £200 fee on placement of the Kaya Nanny to cover the training and set up costs. This compulsory charge is added to the invoice.

2.5Invoice details shall include; dates, services provided, the salary per week, the name of the Kaya Nanny and classification of the type of labour provided.

 

3       Confidentiality

3.1All introductions of the Kaya Nanny, by the Agency, and their details shall remain confidential and must not be passed indirectly to any third parties.

3.2All information and knowledge that the Agency may receive from the Client shall be kept in strict confidence and shall not be directly or indirectly disclosed by the Agency to any individual without written consent of the Client.

 

4       Duration

4.1This Agreement shall be in force as of the Effective Date first set forth above and continue until twelve (12) weeks after the commencement of the placement on and at the end of the settling in period.

 

5       Termination

5.1This Agreement may be terminated prior to the previously referenced termination date upon the death or incapacitation of any person supplied by the Agency to the Client if that individual was necessary for the Agency’s specific performance hereof.

5.2The Agency or the Client may also terminate this Agreement at any time for any justifiable reason upon written consent of both parties.

5.3Agreement termination shall not release the Agency from its responsibilities of confidentiality and indemnity as set forth in this Agreement.

 

6       Replacement

6.1If the Client decides within 12 weeks of the commencement of the placement that the Kaya Nanny is in fact ill-suited and the Agency is informed in writing within 5 working days, then the Client will be offered, if desired, a shortlist of three new potential Kaya Nanny’s from which one may be appointed. If the Client rejects the shortlist of replacements offered, a refund of the fee is given as follows and the Agency accepts no further liability.

6.1.1      50% within the first four weeks

6.1.2      35% within four to eight weeks

6.1.3      20% within eight to twelve weeks

6.2If the Kaya Nanny leaves within the first 12 weeks of the placement, due to no reason other than that they have found another job, and the Agency is informed in writing within 5 days by the Client, then the Client will be offered, if desired, a new shortlist of three potential Kaya Nanny’s from which one may be appointed. If the Client rejects the shortlist of replacements offered, a refund of the fee is given as follows and the Agency accepts no further liability.

6.2.1      50% within the first four weeks

6.2.2      35% within four to eight weeks

6.2.3      20% within eight to twelve weeks

6.3If the Agency cannot offer any replacement Kaya Nanny’s for consideration, a refund of the fee is given as follows and the Agency accepts no further liability.

6.3.1      50% within the first four weeks

6.3.2      35% within four to eight weeks

6.3.3      20% within eight to twelve weeks

6.4No claim for replacement or refund is available where the Agency has not received payment in full within fourteen days of the invoice date.

6.5The Agency considers all cases for replacement and refund outside of the twelve-week settling in period, on a case-by-case basis.

6.6If the Client terminates the agreement and does not engage a replacement Kaya Nanny through the Agency, but then proceeds to engage either the original Kaya Nanny or replacement Kaya Nanny within the following twelve months, then the Client will be subject to paying the placement fee in full of (8 x the Kaya Nanny’s weekly salary) for the introduction of the engaged Kaya Nanny.

 

7       Independent Contractor

7.1The Agency shall be considered neither an agent nor an employee of The Client, but rather, shall be an independent contractor. The Agency therefore has no authority under which to enter any type of agreement on behalf of The Client.

 

8      Suitability of the Kaya Nanny

8.1Whilst the Agency endeavours to personally assess the suitability of the Kaya Nanny through the comprehensive application process, checking three references and obtaining an Enhanced DBS check it is the Clients responsibility to satisfy themselves as to the suitability of the Kaya Nanny for the engagement.

8.2The Agency does not accept any responsibility or liability for any loss, damage, expense delay or personality clashes resulting from the Clients engagement of the Kaya Nanny, nor do they give any guarantee concerning the suitability of the Kaya Nanny. It is up to the Client to satisfy them in this respect.

8.3The Agency does not accept any legal responsibility for false information that may be supplied by the Kaya Nanny.

 

9      Governing Law

9.1This agreement will be governed by and interpreted in accordance with English Law. The Client and the Agency agree to submit to the exclusive jurisdiction of the English Courts and Tribunals in relation to any claim or matter arising in connection with this contract.

9.2  We reserve the right to amend these terms and conditions without prior notice.