+ Can I have the same Festival Nanny for each of my bookings?

If you have multiple private nanny bookings then we will do our best to ensure you have the same Festival Nanny for each booking.

If you have multiple group session bookings, we do what we can to allocate the same Festival Nanny but it's not always possible.

+ What training / qualifications / experience do your Festival Nannies have?

Our Festival Nannies all hold DBS (criminal record checks) and paediatric first aid certificates. They have also passed our rigorous application process which includes 2 interviews. Many of them currently work for us or have previously worked for us in some capacity and a large number have completed our Junior Nanny Course training and / or our JNC Level 2 training course.

They have all also signed an NDA.

+ How does it work with going on rides / buying snacks etc.?

It’s up to you but many parents give the Festival Nanny some money (as cash or a bank card) to be able to do a couple of activities and get some food whilst out and about.

We ask that if you're child is booked in for a group session the nanny is given a float of £10 to cover any costs during the session. This means it's fairer for all the children in the group.

+ Can I change my booking?

We will do what we can to accommodate any changes to your booking but it ultimately depends on our Festival Nanny availability.

+ Can I book whilst we’re at the Festival?

Yes absolutely. However it depends on our Festival Nanny availability - we sold out last year and envisage doing so again even though we're bringing a bigger team. So, we do advise booking in advance!